Refund policy
Refund policy
Last updated November 1, 2026 · Edited by Carlos Gil, publisher
Short answer
- You can request a full refund within 30 days of a purchase, no questions asked, through paddle.net or by emailing us.
- No paid features are on sale right now.
No paid features are on sale right now. This policy applies to any purchase made on Energy Savings AI, past or future.
30-day money-back guarantee
If you're not happy with a purchase, you can request a full refund within 30 days of your order date, no questions asked.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. Either:
- visit paddle.net and find your transaction, or
- email support@energysavingsai.com with your order details and we'll start the refund for you.
Processing time
Once approved, refunds typically appear within 5–10 business days, depending on your payment method and bank.
Frequently asked questions
How do I get a refund?
Find the transaction at paddle.net, or email support@energysavingsai.com with your order details and we'll start the refund. Paddle, our merchant of record, processes it.
How long does a refund take?
Once approved, refunds typically appear within 5 to 10 business days, depending on your payment method and bank.
Is anything on Energy Savings AI paid right now?
No. The bill check, the bill comparison and every calculator are free, and no paid features are on sale.
What happened to the premium report?
It was withdrawn because its appliance breakdown, rate-plan comparison and forecast used fixed percentages rather than your bill. If you bought it, email us about a refund.